CoreSphere's Systems Integration Practice provides comprehensive services to support the Architecture, Implementation, and Integration of Commercial-Off-The-Shelf (COTS) based and Custom Software solutions. Our Systems Integration Practice and Services are supported by our CorePath for Implementation methodology.

Systems Integration Practice

Business Process Analysis & Re-engineering

• Document, and Analyze Business Processes
• Develop Use Cases, Functional, and Technical Requirements
• Design/Re-engineer To-Be Business Processes
• Training Design, Development, and Delivery

Architecture, Integration & Implementation

• Architecture, Design, and Development/Configuration of COTS and Custom Software Solutions
• Enterprise Application Integration (EAI) – Middleware, Real- Time, and Batch Interfaces
• Data Migration and Conversion
• Operations & Maintenance (O&M), Help Desk Support

Customer Relationship Management (CRM) / Case Management

• CRM/Case Management Strategy & Planning
• CRM/Case Management Solution Architecture, Implementation & Integration
  • Business Process Analysis and Re-engineering
  • Technical Design, Development and Testing
  • Enterprise Application Integration (EAI) and Data Conversion
• Analytics and Business Intelligence
• Technical Expertise: Siebel/Oracle CRM & Case Management Applications, Siebel/Oracle Analytics Applications, Microsoft CRM Applications, Microsoft/Java/Web Application Development, SugarCRM
• Operations & Maintenance (O&M), Help Desk Support

CorePath for Implementation

The CorePath for Implementation methodology encompasses a complete lifecycle of a systems development life cycle in an iterative manner. The methodology is compatible with Software Development Life Cycle (SDLC) methodologies. The iterative design allows for continuous improvement and risk mitigation throughout the process.

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